Baldur Offers
Baldur offers
Technology
Support
Our medical software is specifically designed for Specialists and their clinical, auditing and administrative needs. When compared with other software providers there is a quick response time and individual support. Training for use of the program is offered within groups and on an individual basis prior to the commencement of program use.
The program offers communication with administrative staff, other clinicians and allied health staff and patients through direct links thus increasing documentation of tasks, phone calls, faxes and emails. Automated processes within the program increase efficiency and offer cost savings.
Our security partners are IT Strategic who oversee the protection of our data from cyber attacks. They also monitor the access within the system to ensure transparency and protection of our practitioners’ data.They offer a high level of connectivity support,which coincides with our business model.The management is proactive and constantly pushing to improve security of data for our specialists and their patients.
We are also partnered with SJ Org, a think tank and local-based enterprise. They have had experience in a number of various sectors, including healthcare. They are a forward- thinking group focused on modernising, reducing costs, improving services and increasing the power of our collective members in relation to non-medical entities.
Marketing and
networking
Our data is stored on an Australian cloud-based server compliant with the latest Microsoft business software. This data, hardware and software is monitored by Australian-based technicians with a quick and attentive response time. Our administration and patient management is overseen by experienced medical specialists who are focused on quality control and ensuring a high level of medicaladmininstrative support. We have an established a network across Australia as well as associated practices that offer numerous options for potential practice sites.
Baldur has an advised marketing strategy created for specialists to increase visibility and broaden geographical reach.
Our focus is to foster an attitude of strength and knowledge within our group, and this is how we became and remain leaders in the private medical specialist sector. As we bring on more specialists,the cost per practitioner is reduced; therefore, we strive to offer further cost reductions in conjunction with increased services. As our collective grows, we look to proactively reshape the private medical sector in Australia by increasing healthcare for our patients while building the wealth of our members.
Administrative
Support
In consult support
- Acquiring results and urgent requests
- Contacting patients for connectivity support
Patient Billing
- Review referral support
- Patient billing and accounting
Medical Support
- Patient messages
- Specialists messages and requests
Point of contact for phone, digital and data
- Booking service
- Patient and colleague enquire
List management
- Confirmation and rescheduling of appointments
- New referrals, results and demographic acquisition